Privacy Policy
At Optique De Paris, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide:
- Name, email address, and contact details
- Shipping and billing address
- Payment information (processed securely through our payment partners)
- Prescription details (for custom eyewear)
- Communication preferences
Automatically Collected Information:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referral source and clickstream data
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders for eyewear and accessories
- Provide customer support and respond to inquiries
- Send order confirmations, shipping updates, and account information
- Personalize your shopping experience and product recommendations
- Send newsletters and promotional offers (only with your consent)
- Improve our website functionality and user experience
- Comply with legal obligations and prevent fraud
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and shopping cart
- Analyze site traffic and usage patterns
- Provide personalized product recommendations
- Improve website performance and security
4. Third-Party Services
We work with trusted third-party providers for:
- Payment processing: Secure credit card transactions
- Shipping and fulfillment: Order delivery and tracking
- Email marketing: Newsletter and promotional communications
- Analytics: Website usage analysis and improvement
These providers only access information necessary to perform their services and are contractually obligated to protect your data.
5. Data Security
We implement robust security measures including:
- SSL encryption for all data transmissions
- Secure payment processing with PCI DSS compliance
- Regular security audits and vulnerability testing
- Limited employee access to personal data
- Secure data storage with encryption at rest
While we strive to protect your information, no electronic transmission or storage method is 100 percent secure.
6. Your Data Protection Rights
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your personal data
- Restriction: Limit how we use your data
- Portability: Receive your data in a structured format
- Objection: Object to certain processing activities
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us using the information below.
7. Children's Privacy
Our website and services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16.
8. International Data Transfers
As an international brand, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact our Data Protection Officer: